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Ukrainian Railways passengers can refund ticket price for train delays

Passengers of Ukrainian Railways can refund the full ticket price if the train is delayed by more than an hour. This information is shared by social media users who recount their experiences of getting refunds through the mobile app and ticket offices.

In brief

  • Passengers can refund their ticket price for train delays.
  • The delay must exceed one hour.
  • Refunds can be processed through the UZ mobile app.
  • Refunds are also available at train station ticket offices.
Covered by 2 of 6 media groups
  • Budget not in the collected reports
  • Public money not in the collected reports
  • Media business 1 source
  • Big capital 1 source
  • Readers and grants not in the collected reports
  • Undisclosed not in the collected reports

No newsrooms from these groups in the collected reports: budget, public money, readers and grants, undisclosed.

What are media groups?

Share of reports by media group
GroupShareCount
Media business
  • Newsroom 1
50%1 item
Big capital
  • Newsroom 1
50%1 item

How we count media groups — Methodology

Who the outlets write for
  • community 0
  • region 0
  • country 2
  • world 0
Channels
  • Websites 1
  • TV and radio 1

How we measure speed, distance and channels

Report an error

  • ТелеграфMedia business
    • first item
    • earliest
    • national desk

    Якщо поїзд затримується: хто може отримати гроші за квиток у повному обсязі

  • 24 КаналBig capitaloligarchic ties
    • first item
    • caught up, 23 h later
    • national desk

    Не всі знають цей нюанс: як повернути 100% вартості квитка Укрзалізниці

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