iPhone 18 Pro and Pro Max Face ID glitch reported

Earliest collected report:Mezha.Media
22 September at 00:58

Last update 22 September at 13:00
4 sources

Users of the new iPhone 18 Pro and Pro Max are reporting issues with Face ID that lead to device restarts. The glitch occurs after a failed authentication attempt, causing the system to freeze.

In brief

Glitch occurs after failed authentication
Devices may freeze and restart
Problems reported for iPhone 18 Pro and Pro Max
Users began complaining immediately after release

Covered by 3 of 6 media groups

Budget not in the collected reports
Public money not in the collected reports
Media business 2 sources
Big capital 1 source
Readers and grants not in the collected reports
Undisclosed 1 source

No newsrooms from these groups in the collected reports: budget, public money, readers and grants.

What are media groups?

Share of reports by media group
Group	Share	Count
Media business Newsroom 1 Commentary 1	50%	2 items
Big capital Newsroom 1	25%	1 item
Undisclosed Newsroom 1	25%	1 item

How we count media groups — Methodology

Who the outlets write for: community 0
region 0
country 4
world 0
Channels: Websites 2
Agencies 1
Weeklies and analysis 1
No collected reports from: 24 Канал, Укрінформ, NV, Цензор.НЕТ, Обозреватель
23 more
ТСН, Главком, Інтерфакс-Україна, 1NEWS, LB.ua, Фокус, Апостроф, Українські Національні Новини, Корреспондент, Informator, Телеграф, Європейська правда, Шелтер, ArmyINFORM, Ми — Україна, ГОРДОН, Ділова столиця, Оперативний ЗСУ, Букви, Delo.ua, Українська правда, Главред, Радіо Свобода
Collection may be incomplete. This does not establish intent.

How we measure speed, distance and channels

Report an error

Mezha.MediaMedia business
- first item 22 September at 00:58
- earliest
- national desk
У iPhone 18 Pro та Pro Max виявлено збій Face ID, який призводить до перезавантаження системи
Дзеркало тижняMedia businessCommentary
- first item 22 September at 09:28
- caught up, 8 h later
- interpreters
В iPhone 18 Pro виявили збій, який може перезавантажувати смартфон
УНІАНBig capitaloligarchic ties
- first item 22 September at 12:35
- caught up, 11 h later
- national desk
Щойно вийшов, а вже проблеми: перші власники iPhone 18 Pro скаржаться на збої Face ID
InternetUAUndisclosed
- first item 22 September at 13:00
- caught up, 12 h later
- national desk
Нові смартфони iPhone 18 Pro та Pro Max перестали розпізнавати своїх власників

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The story's family tree

The story's reports in order: the earliest collected first, then forwards and reports similar to earlier ones, each under the report it was linked to.

4 reports
3 similar to earlier ones

earliest collected report: — the earliest Viche collected; someone may have reported the event earlier
forwarded from …: — a forward Telegram shows directly
similar to an earlier report: — a close text, not proof of rewriting: both may draw on the same press release or agency report
no matched predecessor, or not compared: — this does not show the report is original

Mezha.Media
- earliest collected report
- 22 September at 00:58
У iPhone 18 Pro та Pro Max виявлено збій Face ID, який призводить до перезавантаження системи
1. Дзеркало тижня
  - similar to an earlier report
  - 8 h later
  В iPhone 18 Pro виявили збій, який може перезавантажувати смартфон
2. УНІАН
  - similar to an earlier report
  - 11 h later
  Щойно вийшов, а вже проблеми: перші власники iPhone 18 Pro скаржаться на збої Face ID
3. InternetUA
  - similar to an earlier report
  - 12 h later
  Нові смартфони iPhone 18 Pro та Pro Max перестали розпізнавати своїх власників

How we build the family tree